Returns
Refund & Returns
This page explains how Hidden Knife UK handles return requests, damaged items and refund review.
Return window
Please contact us within 30 days of delivery if you need to request a return.
Before sending anything back
Contact us first and include your order number, product name and the reason for the request so we can review the next step.
Damaged or incorrect items
If an item arrives damaged or incorrect, please send clear photos so the issue can be reviewed promptly.
Refund review
Once a return is received and reviewed, any approved refund is processed back through the original payment route where possible.
Please do not return items without contacting support first, as unannounced returns may delay review and resolution.